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Big Growth Seen for BOPIS

Buy Online, Pickup In-Store strategy increases chances for “supplementary purchases”




Big Growth Seen for BOPIS
PHOTOGRAPHY: bsd studio/

The Buy Online, Pickup In-Store (BOPIS) market poised for substantial growth, hitting a value of about $666.20 billion by 2028, a new study from concludes. BOPIS represents a strategic fusion of online shopping and brick-and-mortar stores, the report notes, catering to customers who seek the convenience of online shopping without waiting for deliveries or incurring shipping costs.

“The in-store experience remains a vital point of engagement for retail chains aiming to fortify their customer relationships,” the report notes. “BOPIS offers retailers increased profit potential, allowing customers to explore additional items while collecting their online orders, as opposed to alternatives like curbside pickup. This unique opportunity encourages customers to make supplementary purchases, thereby boosting loyalty and the likelihood of revisiting the same stores. This dynamic reinforces the buyer-seller relationship, ultimately benefitting both parties.”

Key industry retail players shaping the BOPIS market include Walmart, Zara, Home Depot, Macy’s, Kohl’s and Target, the report notes. The projected growth in BOPIS spending by those companies and others translates into a compound annual growth rate (CAGR) of 11.57 percent between 2022 and 2028.

 Click here for more from the study.



She Wanted to Spend More Time with Her Kids. She Called Wilkerson.

Your children are precious. More precious than gold? Absolutely! Just ask Lesley Ann Davis, owner of Lesley Ann Jewels, an independent jewelry store that — until the end of 2023 — had quite a following in Houston, Texas. To spend more time with her four sons, all in high school, she decided to close her store. Luckily, she was familiar with Wilkerson and called them as soon as she knew she wanted to move on to bigger, better and more family-focused things. Was she happy with her decision? Yes, she was. Says Davis, “Any owner looking to make that life change, looking to retire, looking to close, looking for a pause in their career, I would recommend Wilkerson. Hands down!”

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