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Fix That Clunky Website … and Reap the Rewards




Is your site truly mobile-friendly?

Do you think your website is mobile-friendly?

Stacy Stahl, founder of the company How He Asked, now under the umbrella of XO Group/, says 93 percent of small business websites really are not what users would describe as mobile friendly. Your mobile website should not be a shrunken version of your regular website, but truly user-friendly on mobile devices and easy to navigate with one-click operation.

“You have one second to get their attention,” Stahl says.

It needs to load in three seconds flat!

Stahl was a speaker at the American Gem Society Conclave in Hollywood last week.

Seventy-four percent of millennials are unlikely to visit your site again if it’s not friendly and fast.


“Make sure nothing is flashing and there’s no distracting music playing. Less is more,” she says.

If they do like your website, though, the results can be impressive. Seventy percent of mobile searches lead to some kind of action within an hour, whether it’s making a plan to visit your store, following you on social media or filling out a contact form.



Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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