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Here’s the ‘Best New Supplier,’ According to Our Readers

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More INSTORE readers chose Stuller than any other company as their best new supplier in 2016. Tied in second place were Gabriel & Co., Lafonn and Midas Chain, followed by Simply Diamonds, alone in third place.

“It’s hard to beat Stuller,” noted one of the 375 owners and managers who answered the question, one of 75 in the 2016 Big Survey, whose full results will be published in the October issue of INSTORE.

This is the 10th annual Big Survey, in which INSTORE polls nearly 700 owners and managers of jewelry stores in the U.S. and Canada, asking questions that range from total revenue to totally embarrassing scenes they’ve found their employees in.

This article is an online extra for INSTORE Online.

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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