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How to Conduct Effective One-on-One Meetings

Watch the third installment in the Optimum Retail Solutions Management Communication Series.

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VETERAN MANAGERS KNOW that the monthly one-on-one meeting is potentially the most important conversation between a supervisor and an associate. Handled properly, it is an opportunity for the leader and the performer to enhance their relationship and improve performance results. Likewise, if approached casually, the conversation can become overly routine and ineffectual.
In this third installment of the ORS Management Communication Series, ORS founder Vince Rath and ORS consultant Dayna Brown will cover the following points on how to conduct an effective one-on-one.

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Wilkerson: “They Feel Like Family”

Newton’s Jewelers in Fort Smith, Ark., was a true institution. But after being at the helm for most of his life, owner (and descendent of the original founder) Kelly Newton decided it was time to retire. He chose Wilkerson to handle the sale. “I’ve known the owners of Wilkerson for a long, long time. I felt at home with them,” he says. The final retirement sale was just a “blast” and the Wilkerson sales team made it so very simple and straightforward, says Newton. Would he recommend Wilkerson to others? Absolutely. “They’ve done incredible work,” says Newton. “They feel like family.”

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