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Line Time: Consider It Done!

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A customer asks for a difficult task ? for example, an earlier-than-expected delivery date on a custom design. You clap your hands, smile, and answer: 
 
?Consider it done!? 
 
WHY? Because it’s a positive, confident, can-do answer that will wow your customers with your enthusiasm. Of course, now you’ve got to follow through on your promise! 
 
Source: Val and Jeff Gee | Authors, Super Service 

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