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Line Time: Consider It Done!

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A customer asks for a difficult task ? for example, an earlier-than-expected delivery date on a custom design. You clap your hands, smile, and answer: 
 
?Consider it done!? 
 
WHY? Because it’s a positive, confident, can-do answer that will wow your customers with your enthusiasm. Of course, now you’ve got to follow through on your promise! 
 
Source: Val and Jeff Gee | Authors, Super Service 

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Retiring? Let Wilkerson Do the Heavy Lifting

Retirement can be a great part of life. As Nanji Singadia puts it, “I want to retire and enjoy my life. I’m 78 now and I just want to take a break.” That said, Nanji decided that the best way to move ahead was to contact the experts at Wilkerson. He chose them because he knew that closing a store is a heavy lift. To maximize sales and move on to the next, best chapter of his life, he called Wilkerson—but not before asking his industry friends for their opinion. He found that Wilkerson was the company most recommended and says their professionalism, experience and the homework they did before the launch all helped to make his going out of business sale a success. “Wilkerson were working on the sale a month it took place,” he says. “They did a great job.”

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Line Time

Line Time: Consider It Done!

mm

Published

on

A customer asks for a difficult task ? for example, an earlier-than-expected delivery date on a custom design. You clap your hands, smile, and answer: 
 
?Consider it done!? 
 
WHY? Because it’s a positive, confident, can-do answer that will wow your customers with your enthusiasm. Of course, now you’ve got to follow through on your promise! 
 
Source: Val and Jeff Gee | Authors, Super Service 

Advertisement

SPONSORED VIDEO

Retiring? Let Wilkerson Do the Heavy Lifting

Retirement can be a great part of life. As Nanji Singadia puts it, “I want to retire and enjoy my life. I’m 78 now and I just want to take a break.” That said, Nanji decided that the best way to move ahead was to contact the experts at Wilkerson. He chose them because he knew that closing a store is a heavy lift. To maximize sales and move on to the next, best chapter of his life, he called Wilkerson—but not before asking his industry friends for their opinion. He found that Wilkerson was the company most recommended and says their professionalism, experience and the homework they did before the launch all helped to make his going out of business sale a success. “Wilkerson were working on the sale a month it took place,” he says. “They did a great job.”

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