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Macy’s Speeds Move to Small-Format Stores

Such locales its growth engine going forward, retailer says.




PHOTOGRAPHY: Ian Dewar Photography /
PHOTOGRAPHY: Ian Dewar Photography /

Macy’s Inc. (New York) has unveiled an accelerated expansion of its small-format store strategy, potentially tripling the total number of such outlets through fall 2025. Beginning in 2024, up to 30 new Macy’s small-format locations will open across the country.

“Over the past three years, we’ve gained valuable insight and have been methodical in our approach to our small-format stores,” said Marc Mastronardi, chief stores officer for Macy’s Inc. “We have taken the time to test and iterate a distinct shopping experience that focuses on convenience, curated merchandise, local events and services that have allowed us to cultivate a highly engaged customer base.”

The latest expansion plan is in addition to the nearly 15 small-format Macy’s and Bloomie’s locations that Macy’s Inc. currently operates. (Bloomie’s, the smaller-store concept by Macy’s Bloomingdale’s unit, recently announced its inaugural West Coast location in Seattle, set to open in November. That will be the third Bloomie’s location, adding to those in Fairfax, Va., and the Chicago area.)

Small-format stores are playing a pivotal role in the company’s omnichannel strategy to expand in existing markets, enter new markets and maintain a presence in existing markets by replacing stores that may not be as productive, the retailer says. Macy’s small-format stores are located in off-mall shopping centers to bring the brand closer to existing and desired customers while encouraging more frequent visits. Year-to-date through spring 2023, Macy’s small-format stores open for more than one fiscal year have achieved positive comparable owned-plus-licensed sales growth.



When the Kids Have Their Own Careers, Wilkerson Can Help You to Retire

Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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