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Sanity Files: Kent Jewelry

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How jewelers keep their cool in a crazy world

Kent Jewelry of Rolla, MO

Kent Jewelry

ROLLA, MO

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Amber Lavalley, sales manager, left, brings an artistic touch to the business with a fine arts degree. “Her sweet disposition and empathy for clients’ needs makes her a perfect fit for our shop,” says owner Kent Bagnall.

Manager Trish Bullock, right, is an animal lover who fosters adoptable dogs. Her fun-loving spirit keeps her co-workers young at heart.

Kent Bagnall has 30 years experience in the custom jewelry business and a civil engineering background that ensures structurally sound jewelry. Jewelry is a hot commodity in his family, which includes “a lucky 13” daughters (two completely his own and 11 international exchange students).

This article originally appeared in the November 2014 edition of INSTORE.

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Sanity Files: Kent Jewelry

Published

on

How jewelers keep their cool in a crazy world

Kent Jewelry of Rolla, MO

Kent Jewelry

Advertisement

ROLLA, MO

Amber Lavalley, sales manager, left, brings an artistic touch to the business with a fine arts degree. “Her sweet disposition and empathy for clients’ needs makes her a perfect fit for our shop,” says owner Kent Bagnall.

Manager Trish Bullock, right, is an animal lover who fosters adoptable dogs. Her fun-loving spirit keeps her co-workers young at heart.

Kent Bagnall has 30 years experience in the custom jewelry business and a civil engineering background that ensures structurally sound jewelry. Jewelry is a hot commodity in his family, which includes “a lucky 13” daughters (two completely his own and 11 international exchange students).

This article originally appeared in the November 2014 edition of INSTORE.

Advertisement

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Most Popular