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My Life and Sanity Files

Sanity Files: Kent Jewelry



How jewelers keep their cool in a crazy world

Kent Jewelry of Rolla, MO

Kent Jewelry



Amber Lavalley, sales manager, left, brings an artistic touch to the business with a fine arts degree. “Her sweet disposition and empathy for clients’ needs makes her a perfect fit for our shop,” says owner Kent Bagnall.

Manager Trish Bullock, right, is an animal lover who fosters adoptable dogs. Her fun-loving spirit keeps her co-workers young at heart.

Kent Bagnall has 30 years experience in the custom jewelry business and a civil engineering background that ensures structurally sound jewelry. Jewelry is a hot commodity in his family, which includes “a lucky 13” daughters (two completely his own and 11 international exchange students).

This article originally appeared in the November 2014 edition of INSTORE.



Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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