Headlines

Square Outage: Payments Platform Works to Solve Disruption

‘We’ve got the right people on this and we’re fully committed to resolving the problem as soon as we can,’ the company wrote.

Published

8 months ago

September 8, 2023

INSTORE Staff

Payment platform Square is experiencing a service disruption.

The company stated in a social media post Thursday: “We are currently experiencing issues with multiple Square services. We understand how important it is for your business that our services be up and running, and we are actively working toward a fix.”

The company published several updates Thursday at issquareup.com, alerting users of problems associated with “a disruption with one of our Data Centers.” Among the areas affected were balance and transfers.

“We realize that this disruption is impacting many businesses at the moment,” the company “We’ve got the right people on this and we’re fully committed to resolving the problem as soon as we can.”

Tech With Tech reported that Square’s point of sale system was hit by a “nationwide outage.” More than 2 million businesses were affected, according to the tech news outlet.

Square noted that reaching its customer success team may take longer than normal.

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