(PRESS RELEASE) LAFAYETTE, LA — Stuller’s global headquarters in Lafayette, LA, is open for business.
“We have been laser-focused on returning to full operational capabilities — while putting in place detailed and vigilant safety and wellness policies for a few weeks now,” said Danny Clark, president. “And I’m happy to say that we’re fully back!”
In order to stay complaint with social distancing practices and to do its part in helping avoid the spread of COVID-19, the manufacturer has reduced the number of associates working on orders on-site while other associates continue to work from home.
The company had suspended all on-site operations starting March 23.
The company’s service levels have been restored in the following ways:
- Phone services and live chat are operating from 8 a.m. to 7 p.m. CDT. Call Stuller at 1-800-877-7777.
- As always, Stuller.com is available 24 hours a day, seven days a week.
- Manufacturing services, including casting, metal fabrication, stone setting, engraving and CAD/CAM Services, are restored.
- Standard same-day shipping is offered on all in-stock items.
“We recognize that there’s a new normal that everyone is working towards,” Clark said. “Our goal is to make it easy for our customers by providing the quality, speed, and service they have counted on from Stuller for 50 years.”
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To see how Stuller’s teams have been working behind the scenes to get up and running, click here.
Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson
When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren.
For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish.
"Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful."
The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing."
Smith's recommendation is emphatic: "I would never be able to do what they did by myself."
