Headlines

Stuller Resumes Operations Following COVID-19 Closure

The company had temporarily closed its headquarters due to COVID-19.

Published

4 years ago

May 7, 2020

INSTORE Staff

(PRESS RELEASE) LAFAYETTE, LA — Stuller’s global headquarters in Lafayette, LA, is open for business.

“We have been laser-focused on returning to full operational capabilities — while putting in place detailed and vigilant safety and wellness policies for a few weeks now,” said Danny Clark, president. “And I’m happy to say that we’re fully back!”

In order to stay complaint with social distancing practices and to do its part in helping avoid the spread of COVID-19, the manufacturer has reduced the number of associates working on orders on-site while other associates continue to work from home.

The company had suspended all on-site operations starting March 23.

The company’s service levels have been restored in the following ways:

Phone services and live chat are operating from 8 a.m. to 7 p.m. CDT. Call Stuller at 1-800-877-7777.
As always, Stuller.com is available 24 hours a day, seven days a week.
Manufacturing services, including casting, metal fabrication, stone setting, engraving and CAD/CAM Services, are restored.
Standard same-day shipping is offered on all in-stock items.

“We recognize that there’s a new normal that everyone is working towards,” Clark said. “Our goal is to make it easy for our customers by providing the quality, speed, and service they have counted on from Stuller for 50 years.”

To see how Stuller’s teams have been working behind the scenes to get up and running, click here.

click to Comment(Comment)

Up Next

Baselworld 2021 Canceled; Organizer MCH Group Looks at ‘Options for New Platforms’

Don't Miss

Kroger to Close Dozens of Jewelry Stores Permanently

This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”