"All she did was make everyone angry, inspire arguments on the sales floor, and send my blood pressure through the roof."
"This one still haunts me because she was such a good customer over the years."
"She said she'd never come back! I said good, now you need to leave."
Some picked legends. Some picked mentors. A few picked the mirror. Here's the big list of responses to our question about who makes jewelry cool.
From ditching the 5-year plan to embracing your gut, sometimes the counterintuitive move is the right one.
Plus, Shane Decker's five-year plan for nervous husbands.
From $10,000 gold to jewelry vending machines to "Gulag America" — Brain Squad holds nothing back.
The ring price quoted by a salesperson is no longer current, according to the manufacturer.
Here’s how to build the company culture of your dreams.
"Frankly, they really don't get that much traffic. People are QR-bombarded."
"Botox and Bling" to beer pairings — Brain Squad reveals what worked.
One store's 14K sales are up 422%. Here's what 36 retailers say is working.
From old friends now lost, to party-throwing bon vivants, to friendly faces who root for your success — jewelers share their picks.
Jewelry retailers and experts share their best strategies for success.
When a holiday favorite becomes a liability, a store has to figure out how to protect its customers and its reputation.
She’s also inspired by London and fine cuisine.
Family dynamics can make or break a business.
A lack of clear follow-up by a vendor leaves a store owner in limbo.
Two salespeople worked on the transaction, but one of them took full credit.
Emily Eggebrecht balances a thriving small business with a young, energetic family. “It is wild!” she says.
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