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Tale End: Traffic Blocker

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Tale End: Traffic Blocker[dropcap cap=T]he first store I was associated with was located downtown on a busy street. The shop was located on the second story directly above the retail store, connected by a stairway located outside the store. You would have to exit the store, go next door and then go up the stairs to get to it. [/dropcap]

One summer day a customer was in to pick up his custom engagement ring, and it wasn’t quite ready yet. We called upstairs to the shop and were told that the ring was just now ready for polishing and it would be ready in five minutes.

A minute or two later we heard a huge racket coming down the stairs, the door next door exploded open, and a wild-eyed jeweler dashed across the sidewalk in front of our eyes (and behind the back of the customer). He darted into the street, and dodging cars threw up both arms and commanded two lanes of traffic to come to a halt. On hands and knees he scurried about amongst the cars, found the ring, flashed us a grin and ran back upstairs to finish polishing.

The ring had bounced out of the polishing machine and straight out the window into the street below. The customer never knew a thing when the ring was delivered a few minutes later. We did get a screen for the window soon after.

[h4]Mark Clodius[/h4]
Clodius & Co., Rockford, IL

Tale End: Traffic Blocker

[span class=note]This story is from the February 2011 edition of INSTORE[/span]

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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In the End

Tale End: Traffic Blocker

Published

on

Tale End: Traffic Blocker[dropcap cap=T]he first store I was associated with was located downtown on a busy street. The shop was located on the second story directly above the retail store, connected by a stairway located outside the store. You would have to exit the store, go next door and then go up the stairs to get to it. [/dropcap]

One summer day a customer was in to pick up his custom engagement ring, and it wasn’t quite ready yet. We called upstairs to the shop and were told that the ring was just now ready for polishing and it would be ready in five minutes.

A minute or two later we heard a huge racket coming down the stairs, the door next door exploded open, and a wild-eyed jeweler dashed across the sidewalk in front of our eyes (and behind the back of the customer). He darted into the street, and dodging cars threw up both arms and commanded two lanes of traffic to come to a halt. On hands and knees he scurried about amongst the cars, found the ring, flashed us a grin and ran back upstairs to finish polishing.

The ring had bounced out of the polishing machine and straight out the window into the street below. The customer never knew a thing when the ring was delivered a few minutes later. We did get a screen for the window soon after.

[h4]Mark Clodius[/h4]
Clodius & Co., Rockford, IL

Tale End: Traffic Blocker

Advertisement

[span class=note]This story is from the February 2011 edition of INSTORE[/span]

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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Most Popular