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Tip Sheet

Tip Sheet: March 2005



Four fresh ideas to better your business

[componentheading]MUST-SEE WEBSITE[/componentheading], the new search engine from the folks who brought you The website includes a virtual “Yellow Pages” — including pictures of each business (taken automatically by vans equipped with cameras). Not all areas are available yet, but just give them time. Enter the search jewelry and then your zipcode to see if you’re online. You can then add comments about your business.

Source: Instore

[componentheading]NEGOTIATING TIP[/componentheading]

Negotiating tip: Forget the stone face. When a customer balks at your price or asks for a discount, go ahead and cringe visibly. The flinch will often put your opposite member on the defensive and force him or her to try to justify the request or offer a concession. Don’t overdo it, though: you’re not supposed to appear terrified, merely surprised.


Source: Selling Power Magazine

[componentheading]INSTRODUCING: YOUR BIGGEST SALE OF THE YEAR[/componentheading]

Your biggest sale of the year is here, and you want to make sure that you’re jam-packed with customers. You’ve spent big on advertising and done heavy direct mailing. What else can you do? On the day of the sale, hire people to wear sandwich boards promoting the sale in big red letters. (“50% Off! Today Only!”) Have them stand at major intersections within a one-mile radius of your store.


[componentheading]KEEP ADVERTISING FOCUSED[/componentheading]

Take Coca-Cola, for instance. The company owns nearly 80 different brands of soft drinks, but they’ve never run an advertisement for all of them with some catch-all claim like “Bubbly, sugar-based liquids in a variety of different tastes for all your thirst needs”. If you feel you have three important things that you absolutely have to say … well, then just buy three ads.


Source: Luke Sullivan, Hey Whipple, Squeeze This

[span class=note]This story is from the March 2005 edition of INSTORE[/span]



Wilkerson Testimonials

When Liquidation Is the Best Option, This Legendary Jeweler Chose Wilkerson

George Koueiter & Sons Jewelers, a 65-year old jewelry institution in Grosse Pointe, MI, had always been a mainstay in this suburban Detroit community. But when owners George and Paul Koueiter were ready to retire, they made the decision to close rather than sell. “We decided our best option to do the liquidation sale was Wilkerson,” says Paul Koueiter. The results, says George Koueiter, exceeded expectations and the process was easy. “Wilkerson just kept us in mind,” says George. “They never did anything without asking and whatever they asked us to do was just spot on.”

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