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What I’ve Learned: Brian McCall

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Make your employees happy.

BRIAN MCCALL, Midwest Jewelers & Estate Buyers, Zionsville, IN


Happy people! It is so important to create a work environment that makes the employees happy — it makes the whole thing work. I am very passionate and enthusiastic about jewelry and watches and I make sure to surround myself with people who share and feed my enthusiasm. A big part of this process is listening to the staff, encouraging and developing ideas, as well as empowering them to take ownership of ideas and projects. This investment in my staff is my most valuable asset and it pays off tenfold when customers walk through the door and are met by knowledgeable, enthusiastic and happy people. Just because you have a nice store with great, well-priced stuff, doesn’t mean that money will fall from people’s pockets — having a longer view and working with your staff, rather than being “the boss,” and creating that something special has been well worth the effort for me.

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This article originally appeared in the October 2015 edition of INSTORE.

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Thinking of Liquidating? Think: Wilkerson

When Peter Reines, owner of Reines Jewelers in Charlottesville, VA, decided it was time to turn over the “reins” of his 45-year-old business to Jessica and Kevin Rogers, he chose Wilkerson to run his liquidation sale. It was, he says, the best way to maximize the return on his decades-long investment in fine jewelry. Now, with new owners at the helm, Reines can relax knowing that the sale was a success, and his new life is financially secure. And he’s glad he partnered with Wilkerson for this once-in-a-lifetime opportunity. “There’s just no way one person or company could run a sale the way we did,” he says.

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What I’ve Learned: Brian McCall

Published

on

Make your employees happy.

BRIAN MCCALL, Midwest Jewelers & Estate Buyers, Zionsville, IN


Advertisement

Happy people! It is so important to create a work environment that makes the employees happy — it makes the whole thing work. I am very passionate and enthusiastic about jewelry and watches and I make sure to surround myself with people who share and feed my enthusiasm. A big part of this process is listening to the staff, encouraging and developing ideas, as well as empowering them to take ownership of ideas and projects. This investment in my staff is my most valuable asset and it pays off tenfold when customers walk through the door and are met by knowledgeable, enthusiastic and happy people. Just because you have a nice store with great, well-priced stuff, doesn’t mean that money will fall from people’s pockets — having a longer view and working with your staff, rather than being “the boss,” and creating that something special has been well worth the effort for me.

This article originally appeared in the October 2015 edition of INSTORE.

Advertisement

SPONSORED VIDEO

Thinking of Liquidating? Think: Wilkerson

When Peter Reines, owner of Reines Jewelers in Charlottesville, VA, decided it was time to turn over the “reins” of his 45-year-old business to Jessica and Kevin Rogers, he chose Wilkerson to run his liquidation sale. It was, he says, the best way to maximize the return on his decades-long investment in fine jewelry. Now, with new owners at the helm, Reines can relax knowing that the sale was a success, and his new life is financially secure. And he’s glad he partnered with Wilkerson for this once-in-a-lifetime opportunity. “There’s just no way one person or company could run a sale the way we did,” he says.

Promoted Headlines

Most Popular