Brainstorms

Want Better Feedback from Employees? Try the Review Switcheroo

Get feedback that’s actually useful.

Published

2 months ago

March 12, 2024

INSTORE Staff Instore March 2024 Issue

Want Better Feedback from Employees? Try the Review Switcheroo

About the only thing workers hate more than a traditional performance review is the 360-degree review, which asks them to rate their peers and bosses. But how to get actionable feedback that will help set a team up for collective success if not through a review process? According to an INC profile, all teams at software firm Asana Labs are asked to submit one action for their manager to implement as part of the annual review process. The suggestions are collected, and employees then vote on their favorite. (Just one is chosen so it can be quickly implemented.) Note that the staff are also given a look at their boss’s calendar beforehand to get a full sense of their day-to-day work to encourage them to reflect on his or her goals and priorities. Had less than great success with gathering feedback from staff? Give the Review Switcheroo a try.

She Wanted to Spend More Time with Her Kids. She Called Wilkerson.

Your children are precious. More precious than gold? Absolutely! Just ask Lesley Ann Davis, owner of Lesley Ann Jewels, an independent jewelry store that — until the end of 2023 — had quite a following in Houston, Texas. To spend more time with her four sons, all in high school, she decided to close her store. Luckily, she was familiar with Wilkerson and called them as soon as she knew she wanted to move on to bigger, better and more family-focused things. Was she happy with her decision? Yes, she was. Says Davis, “Any owner looking to make that life change, looking to retire, looking to close, looking for a pause in their career, I would recommend Wilkerson. Hands down!”