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Getting Back to Work — How to Reconnect With Your Clients

WEBINAR: Learn what digital activities should become mainstays in your pandemic-era business.

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IF YOU HAVEN’T already reopened, you may have the opportunity soon — but what’s your plan to reconnect with your best clients? Kathleen Cutler of Kathleen Cutler Strategy shares tips for what you should be saying to the masses on social media, how to connect with your top clients (and what to say), digital efforts that should become mainstays in your business, and much more. Moderated by Trace Shelton, editor-in-chief, INSTORE.

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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