If you tell them to go ahead and “just look,” you’re missing a big opportunity.
Also, go back over end-of-season plans not just to maximize sales but also to protect your margins and cash flow.
Also, set a verification protocol for phone calls. Imposter scams are on the rise.
A thank-you card is a great way to show how much you care.
Here’s an in-depth look at introducing simple systems to your client nurturing can be the antidote to your anxiety.
And engage in some guerrilla marketing in your local diner.
And you can make your events even more enticing by focusing on an overlooked aspect: the invitation itself.
For example, offering a watch battery guarantee for either one year or five years can raise your average battery sale.
How you approach and deal with your customers can mean the difference between making a solid sale or suffering a lost opportunity.
There’s more to customer service than just ringing up the sale.
Plus, a new way to think of negative feedback.
Four steps to turning that online conversation into a sale.
And an exercise where you imagine you’re a hotshot consultant.
Including all the actions you should take to maximize results this Christmas.
Read Part 3 of a 3-part series on providing exceptional service.
Including one reason not to talk about the 4 Cs.
This three-part series gets into the specifics of how to become memorable to your top clients.
It's another day at work for you, but for the client, it's a memory to cherish forever.
It changed the life of the salesperson, and the salesperson she trained.
People are looking for real human connection.
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