WHAT ARE THE GUIDELINES for having clients in your store wearing masks? How can you be safe doing curbside delivery? John Kennedy, president, Jewelers Security Alliance; Larry Spicer, VP of loss prevention and risk management, Jewelers Mutual; and Kelly Ross, managing director for loss prevention, Canadian Jewellers Association / Jewellers Vigilance Canada, will answer these questions and cover other loss-prevention and security concerns in the wake of the pandemic. Moderated by Trace Shelton, editor-in-chief, INSTORE.