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Even A Pandemic Couldn’t Change These Customers

One tried to lick her finger to take off her ring, with even more gross results than usual.

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hand holding mask

Had a customer the other day who went to lick her finger to get a ring off, only to end up spitting in her mask. Lucky for me, my mask hid my smirk. I was kind enough to give her a fresh mask, though I refused to take the spittle-coated one she tried to hand me. I just held up the waste basket for her. — James Doggett, Doggett Jewelry, Kingston, NH 

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

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It Was Time to Make a Decision. It Was Time to Call Wilkerson.

Except for a few years when he worked as an accountant, Jim Schwartz has always been a jeweler. He grew up in the business and after “counting beans” for a few years, he and his wife, Robin, opened Robin James Jewelers in Cincinnati, Ohio. “We were coming to a stage in our life where we knew we have to make a decision,” says Jim Schwartz. He and Robin wanted to do it right, so they called Wilkerson. The best surprise (besides surpassing sales goals)? “The workers and associations really care about helping us move out own inventory out of the store first. It was very important to us.”

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