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This Customer Couldn’t Keep From Asking About Her Ring’s Progress — Or Eating Pecan Pie

Plus another customer who had a funny sign-off.

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photo of lady on phone eating cake

We had one customer who sent us this message, wanting an update on her engagement ring: “I promised myself I wouldn’t bother you about my ring’s progress, but I also promised myself to lose weight and stop swearing. Since I just ate almost a whole f#@&ing pecan pie, I figured I’d blow all my resolutions and ask how my beautiful ring is coming along? Hope to hear from you soon, but in the meantime, I hear a chocolate cake calling my name. Sh!t.”
We have another funny customer who would always sign her messages with the following: “Hugs and ass slaps, A.” — Jen Hollywood, J Hollywood Designs, Chester Springs, PA

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He Doubled His Sales Goals with Wilkerson

John Matthews, owner of John Michael Matthews Fine Jewelry in Vero Beach, Florida, is a planner. As an IJO member jeweler, he knew he needed an exit strategy if he ever wanted to g the kind of retirement he deserved. He asked around and the answers all seemed to point to one solution: Wilkerson. He talked to Rick Hayes, Wilkerson president, and took his time before making a final decision. He’d heard Wilkerson knew their way around a going out of business sale. But, he says, “he didn’t realize how good it was going to be.” Sales goals were “ambitious,” but even Matthews was pleasantly surprised. “It looks like we’re going to double that.”

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