Gene the Jeweler Wants to Help Others — But at What Cost?

BY NOW, YOU PROBABLY KNOW that Gene the Jeweler’s watch-battery replacement service is not exactly profitable.

You know what else isn’t profitable? His gold-buying operation.

It’s not really even a gold-buying service, per se. People bring in collections of jewelry that they have acquired from who-knows-where — inheritances, in some cases.

Gene and his staff sort through it and tell them what’s real gold and what’s not, and how much it might all be worth. (Not much, usually.)

In most cases, there’s not much payoff for Gene. The owner of the jeweler usually takes the jewelry and leaves, perhaps selling it elsewhere.

Gene hopes the people he helps will remember his store and perhaps come in and buy something — someday.

He calls his gold-evaluation effort a “community service.” But to us, it sounds more like a time suck.

What do you think?


Jimmy DeGroot

Jimmy DeGroot is a jewelry store manager who has been in the business for over 20 years. Now he spends his time training teams around the world at jewelrystoretraining.com and sharing marketing advice through his blog site at jewelrymarketingguy.com. Sign up for training videos here.

Recent Posts

The Art of Illusion

TREND REPORT FROM FRANCE Francéclat brings the savoir-faire of French jewelers to the world stage,…

2 days ago

June Means Dads, Outdoor Events and Time to Pay Homage to the Selfie

To welcome the warmer weather, join in the fun on National Sauntering Day.

2 days ago

Engaging Conversations With Customers Are Sure to Help Boost Bottom Line Sales

Master jewelry sales with expert tips and make every interaction memorable and joyful.

2 days ago

Kyle Edward Fine Jewelry Closes Salisbury Location

Find liquidation prices storewide during the closing sale.

2 days ago

$4M Burglary Ring: 4 Charged With Stealing Jewelry, Heirlooms Across 25 Towns in Massachusetts

The suspects allegedly targeted homes of people of Indian or South Asian heritage, "relying on…

3 days ago

Affordable Gems: The Affordable Color Solution

Affordable Gems’ Presidents Vishnu and Vishal Batwara can help you sell more color!

3 days ago

This website uses cookies.