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How to Define Employee Performance and Create Individualized Consequences

Fourth in the ORS management communication series.

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How do I hold good people accountable for their results while maintaining workplace harmony? When is "close enough" good enough? These are the dilemmas managers and supervisors face daily. How can you change behavior without creating morale problems or unwanted turnover? In the final installment of the ORS Management series, Vince Rath and Dayna Brown discuss the methods supervisors can use to clarify their tolerances and create responses tailored to each individual employee that can improve performance and maintain relationships.

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This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”

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