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It Started with a Watering Can

Once you start accepting really odd jobs, there’s no knowing where it will end.

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It Started with a Watering Can

WHEN I WAS newly opened, I had a customer come in with an expensive watering can she used in her garden. She asked if we could put some solder on a part that leaked. I mentioned that we don’t work on watering cans, and she asked why not. I didn’t have an explanation, so we did it. Since then, we have put rhinestones on belts and shoes and even put a rhinestone in a bra/bikini top. (They never came and picked up the bra.) — Bill Brundage, Bill Brundage Jewelers, Louisville, KY

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After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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