THIS YEAR’S BIG SURVEY asked respondents, “If you had to take a year away from your store and could only leave a one-sentence instruction for your employees, what would it be?” The answers ranged from wise to direct to humorous. And quite a few said their instruction would be “Call me!”, which seemed a bit like cheating to us. Here is a selection of other responses.
- “Do what you love and it will never be work.”
- “Treat every customer like you would want your mother to be treated.”
- “Please don’t let the store burn down.”
- “Remember to make customers, not sales.”
- “Don’t forget to feed my frogs.”
- “You all know what you’re doing, keep doing it.”
- “May God help you.”
- “Kick ass and it will be reflected in your paychecks.”
- “Put your phones down!”
- “Make sure the customer is happier when they leave the store than when they came in.”
- “Open up, sell, lock up and repeat.”
- “Do the right thing, say what you’ll do, and do what you say.”
- “Please don’t let my children starve.”
- “Behave yourselves but have fun, too.”
- “Don’t f— around.”
- “You only get one chance to make a good impression.”
- “I trust you.”
- “Don’t call me.”
