As always, the survey produced a wealth of interesting data, lots of fun facts and the odd “whoa!” moment.
There are still some die-hard holdouts, but most jewelers now stock manmade diamonds. Yes, they are new, shiny, and (arguably) environmentally friendly, but they don’t hold...
Hiring and retaining good workers are clearly the top challenges currently being faced by store owners. Here they share how they are coping, while dishing on...
Put out a stall and sell some merchandise! (If only it were that easy.) Here, we look at the many services offered by jewelers, the channels...
You’re getting older, richer, more diverse (at least by gender), and happier than ever to have your own unique jewelry store. Here we look at the...
Ultimately, it’s about what’s left in your pocket at the end of the year. Here, we look at the brands, categories and strategies driving independent jewelers’...
Unlike the wider economy, jewelers reported rising output in their stores. It’s partly due to increased efficiency and use of technology but also reflects the fewer...
The 2023 Big Survey was built from the contributions of over 750 North American jewelers. Here we break down where they come from and the types...
Armed robbery came in at No. 8 among types of crime, but level was still alarmingly high.
Tattoos, far-flung travels and sleeping in the store are among the responses.
Said one, “I don’t like white diamonds!"
Few interested in owning a chain or a big destination store, according to the 2023 Big Survey.
INSTORE unveils “The Grrrr Index”.
These people know what it takes to be a salesfloor ace.
Surge in demands, few workers is driving the situation, according to findings in the 2023 Big Survey.
Almost one in three store owners is making more than $150,000 a year.
The jewelers in this region are among the most regulated -- and the most prosperous.
The category received more than twice as many unsolicited votes as the next-most-predicted category, colored gemstones.
Seiko and Rolex rounded out the top three brands.
The brand edged out the ever-popular Allison-Kaufman by just two votes.
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