Experience. That’s the retail byword of the past few years. In no area of your business is experience more important than in the bridal category. Appropriately,...
Writing the check for that new training service is just the beginning of the improvement process.
Learn how to best frame the reality that you're facing.
Whip up your customers' sense of anticipation with a "sneak preview" event.
Monitor, and manage, these three key metrics.
It's the seventh straight month of declining monthly sales data.
Don’t wait to be asked for permission.
Oct 30-Nov 4 VIP SERVICES Fancy your fashion chops? Offer a personal styling service to clients. Simply invite your best customers to come in with the...
What if "TGI Monday" became your staff's mantra?
Which is basically not at all.
MVI released a new study. Many women are eager to buy jewelry for themselves — but they often don’t see the traditional jewelry store as a good...
Celebrities, experts and even our own staff share their dreams of running a jewelry store.
Mentally Kidnap a Client Here’s a powerful way to determine the strength of your store identity, says merchandising guru Andrea Hill. If you kidnapped a client,...
Bob Phibbs gave this advice at Conclave. Have you uttered these excuses for why business is down? Competitors are all online. We can’t compete on price....
It’s complicated. We recently asked Brain Squad members what time of year they’ve found to be best for getting the absolute lowest manufacturer prices. And we’d...
Yes: 75% I take a walk around our (leased) building then sit at my bench and do two repairs: the first being the most difficult (or...
The truth about sales lies in your customer. Jewelry lore has it that if you sell high-end jewelry, you should never be “on sale.” But the...
If you’re trying to get your business to run most effectively, it’s natural to look at spending. When weighing what to cut, look to make the...
In business, it’s best to face your fears head-on. We tackle 21 of jewelry retailers’ biggest fears and tell you how to forget them for good.
Advice on finding clients, setting priorities and achieving work/life balance. It’s that time of year when “Best of 2016” lists proliferate – best movies, best podcasts,...
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