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The Real Reason She Didn’t Buy That Necklace …

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Create the right feeling in your clients.

It can be frustrating when a customer leaves without buying something — especially when you can’t figure out why.

In the video below, Aleah Arundale explains that it’s often because the person already has a necklace and feels it’s irresponsible to own too many things. It’s the jeweler’s job to help the client feel more positive about making a purchase.

Arundale offers tips for creating the right feeling by promoting trade-ins. Take a look:


ALEAH ARUNDALE is a third-generation GIA graduate gemologist and a fifth-generation jeweler turned loose diamond wholesaler. Selling diamonds on the road lets her share great ideas from hundreds of different jewelers from all over the country. Sign up for her Jewelry Sales Tips newsletter by emailing her at aleah@olympiandiamonds.com or calling (800) 882-8900.

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Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

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Tips and How-To

The Real Reason She Didn’t Buy That Necklace …

mm

Published

on

Create the right feeling in your clients.

It can be frustrating when a customer leaves without buying something — especially when you can’t figure out why.

In the video below, Aleah Arundale explains that it’s often because the person already has a necklace and feels it’s irresponsible to own too many things. It’s the jeweler’s job to help the client feel more positive about making a purchase.

Arundale offers tips for creating the right feeling by promoting trade-ins. Take a look:


ALEAH ARUNDALE is a third-generation GIA graduate gemologist and a fifth-generation jeweler turned loose diamond wholesaler. Selling diamonds on the road lets her share great ideas from hundreds of different jewelers from all over the country. Sign up for her Jewelry Sales Tips newsletter by emailing her at aleah@olympiandiamonds.com or calling (800) 882-8900.

Advertisement

Advertisement

SPONSORED VIDEO

Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

Promoted Headlines

Most Popular