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True Tales

True Tales: Did They Really Just Say That?

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Getting punched with a ring

“If my girlfriend punches someone in the face and bends a prong, would that be covered?”

A guy walks in and is looking at birthstone rings. He asks if we have a warranty, then proceeds to say, “If my girlfriend punches someone in the face and bends a prong, would that be covered?” —Ty T., Azle, TX


A guy came in last week looking for a “Sorry I knocked you up gift.” — Janice K., North Battleford, Saskatchewan, Canada


We ran a promo offering a ring in “any size” for the same price across the board. I received a phone call from a client to inquire if he could buy the ring in size 40. Four zero! I asked what he possibly needed a ring that big for. His reply: “Any size, same price? I want to buy a few and take them to the cash-for-gold place down the street.” Guess what promo we never did again. — Deric M., Oceanside, CA


During rivalry week here in California we had a gentlemen come in wearing his UCLA colors at the same time we had a lady wearing her USC colors. He looked at her and said “USC, huh? My maid went there!” She calmly looked at him and said, “You know, you would not be the first person to have a maid who is smarter than himself!” Touche! — Alex W., Manhattan, CA


A woman corrected me on my pronunciation of “amethyst.” She insisted it was pronounced “am-a-stist.” She also was interested in seeing a “a-queer-marine.” — Dennis P., Johnstown, PA

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This article originally appeared in the October 2015 edition of INSTORE.

 

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Gene the Jeweler

When Gene the Jeweler Speaks, His Employees Listen

In this episode of Jimmy DeGroot’s Gene the Jeweler series, Gene has a simple request for his employees. The good news is that they follow his instructions. The bad news is that they follow a bit too literally.

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True Tales

If She Didn’t Like the Platinum, She Really Won’t Like the Moissanite

This real customer wanted the sheen of sparkly copper.

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A customer sent her fiancé into the store with a piece of copper wire coated with a sparkling something. He said she wanted a ring just like it in platinum with the same finish. We told him there was no finish available to re-create what he was showing us. We called a month later to tell him his platinum band was ready for pickup. When they came in, she became quite snarly because the sparkle finish she asked for was not there. We tried to explain, but she was not hearing us. She said she needed the sparkle to remind her every day of “the sparkle in their lives.” She demanded to know why it took us a month to tell her it was not possible. We explained that we had told her fiancé the day he came in. When she glared at him and asked why he didn’t tell her, he just looked at the floor. (She is 5 foot tall. He is 6 feet 4 inches.) She refused the platinum band we had special-ordered and walked out of the store. We were left to wonder what will happen when she finds out the focal stone in her engagement ring isn’t the 1.5-carat diamond she thinks it is, but rather a stunning moissanite at a tenth the price?

Provided anonymously to INSTORE’s Big Survey

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True Tales

A 5-Carat Diamond Wasn’t Big Enough for This Client

Go big or go home? A jeweler wishes this customer would.

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A CLIENT LOOKED at many different fancy yellows, each above 5 carats, for over six months with countless meetings and still couldn’t decide. The most recent excuse? “It’s just not big enough.”

Provided anonymously to INSTORE’s Big Survey

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True Tales

‘Even If You Were Cher, I Wouldn’t Loan You This Jewelry!’

An owner refuses to fall for this dumb yet real scam artist.

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ONE DAY, a limo pulled into my parking lot. The young lady who alit claimed to be the P.A. for Cher. She went on to pick out pieces from my case that she swore would work in that night’s performance and be returned the next day. I informed her if the star herself walked in, I wouldn’t hand over thousands of dollars worth of jewelry “on loan.” She called me some nasty names and left. Seems Cher was not performing anywhere near the East Coast that night and it was just a scam. Oh well! — James Doggett, Doggett Jewelry, Kingston, NH

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