Cut corners in this business and the corners tend to cut back. These stories prove it.
Hired in hope. Fired in disbelief. The hiring horror stories jewelers will be telling for years.
A Louisiana jeweler's promising new salesperson didn't make it to Day 3.
Lessons on lateness, interview red flags, and when to finally pull the plug.
Ransomware, blizzards, skeleton crews, and one expensive platinum mix-up.
"All she did was make everyone angry, inspire arguments on the sales floor, and send my blood pressure through the roof."
Jewelers delivered dinosaur poop, glass eye rings, and an elf named "Bling Crosby."
The jeweler pulled the ads after only five days.
"This one still haunts me because she was such a good customer over the years."
In our profession, we see some pretty disgusting things. We want to know ... what's the grossest of the gross?
This story was originally published in INSTORE in December 2018. Any random day in the life of a jeweler provides plenty of stories to tell –...
You don't want to do business with these guys.
I got a call from a husband in the middle of a nasty divorce telling me his soon-to-be ex was on her way to make us...
The check never cleared.
Ever heard the phrase, “No question is a dumb question?” Whoever said that never met these customers.
She became visibly angrier and angrier.
"We were told how rude we were."
David Squires really wants you to call him. Hey everybody, let’s try an experiment. We think it might be fun. For 16 years (yes, we’ve been...
He swore he could see a line.
A law-enforcement officer would come in often in uniform, but one Saturday, he and his wife came in wearing jeans and t-shirts. Going to write up...
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