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True Tales: Give Me My Free Diamond!

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arlier this year we had a woman call, giddy with excitement, wanting to “pick up the diamond she’d won from us.” We had no idea what she was talking about. Turned out she was the winner at a charity event and assumed it was our piece, as we’re her regular jeweler — but she had the wrong store. — Jennifer Hornik Johnson, Miller’s Jewelry, Bozeman, MT

This article originally appeared in the October 2016 edition of INSTORE.

This article originally appeared in the October 2016 edition of INSTORE.

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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