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True Tales: You Request It, We’ll Make It

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We had a local radio host come in with a request that since we create our own designs in 3-D could we design a ring with his voice pattern saying “I Love You” into a diamond and sapphire ring. And we did it and went on his show to tell our story. — Joseph Delefano, Regency Jewelers, Rotterdam, NY


We once made a set of poison-style rings with the deceased father’s picture on one side of the lid, a lock of his hair in the bottom and a glass crystal over it. That darn hair was sooo curly we had a hard time winding it up to put into the rings, even with hair spray. — Karen Fitzpatrick, Harris Jewelers, Rio Ranch, NM

This article originally appeared in the May 2016 edition of INSTORE.

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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