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True Tales

Okay, Giant Sales Don’t Get Much Easier Than This




One of my newest staff members was working on the floor, and while she wasn’t too knowledgeable due to how recently she had joined us, she had a very pleasant disposition. A young guy comes in with his wife and asks to see a 4-carat Hearts On Fire Dream cut. Not exactly something we stock. He knew the design, and we looked through the online stock and found a 3-carat Dream cut that they both liked. It was almost too easy — like something was going to go sideways — but they left a decent deposit. The weird thing was that, as the owner, I felt something was left undone. I checked with the Hearts On Fire office and asked what other options they had in perhaps slightly larger diamonds. I got the information and called the young guy. He sounded as though he was in a bar. I told him that Hearts On Fire had a Dream that was 5 carats. It took him about 15 seconds, enough time to swallow a sip of beer, I figured, and he said, “Yeah, sure go ahead. Does it cost more than the 3-carat?” I said yes, and it was a big jump, but he said, “Go for it!” Next time we saw him, he had a certified check in the six-figure range. We have been trying to duplicate that feat, but it seems to be a dream now. — David Blitt, Troy Shoppe Jewellers, Calgary, Alberta, Canada

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Wilkerson Testimonials

Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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