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2 in 3 Jewelers Surveyed Report Anxiety Levels from Moderate to Severe Over COVID-19 Outbreak

Only 4 percent are feeling completely calm.

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2 in 3 Jewelers Surveyed Report Anxiety Levels from Moderate to Severe Over COVID-19 Outbreak

THE RESULTS OF an INSTORE Brain Squad survey deployed Tuesday, March 17, reveal the level of anxiety retail jewelers are experiencing over the COVID-19 outbreak. Of the nearly 200 retailers who responded, 51 percent rated their anxiety as moderate while 15 percent characterized it as severe. Maria Aguirre, among the 2.5 percent on the verge of panic, vows not to cry in front of employees or the few customers who have ventured into the store. “The big decision is coming and my stomach is in knots and I am praying for guidance and wisdom and protection,” she says. Annette Kinzie of Leonard Jewelry in Stillwater, OK, feels only mildly anxious and vows to not feel intimidated by the fear frenzy. “Shut the media down,” urges Todd Tinder of Tinder’s Jewelry in Bowling Green, VA, who blames the media for his severe anxiety.

Other reactions:

“Fear is an evil, worse than evil itself,” says Mark Rozanski, who falls into the enviable “not at all” anxious category.

“I think the world has lost its mind,” says Laura Sipe of JC Sipe in Indianpolis, who rates her anxiety level as moderate.

“Keep calm and keep sparkling,” says Robin Lies of Burnell’s Creative Gold in Wichita, KS, who is moderately anxious.

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Eileen McClelland is the Managing Editor of INSTORE. She believes that every jewelry store has the power of cool within them.

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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