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Woulda Coulda Shoulda

What You Wish You’d Said to the Customer Who Asked If They Could Trust You

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“How do I know you’re not going to say you had a 1-carat D VS1 diamond when you pick it up?”

To the customer who asked, “How do I know you’re not going to switch out my L-I3 0.25-carat for a CZ?”

Woulda Coulda Shouldas are provided anonymously by INSTORE’s Brain Squad

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If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting the jewelry industry. Good deal, right? Sign up here.

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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