Connect with us

Tips and How-To

These 3 Signs Tell Jewelers That a Crime Is (Possibly) About to Happen

These ‘tells’ arouse suspicion.

mm

Published

on

Red marks the danger area, and according to the jewelers who participated in INSTORE’s 2017 Big Survey, the three top “tells” that get alarms bells ringing in their heads and the hairs on the back of their necks on end, are:

  1. A phone request for an item to be shipped immediately to a distant address
  2. Customers entering as a group and splitting up
  3. Shills, like a woman having a wardrobe malfunction or a medical emergency.

A customer wearing sunglasses was the option least likely to get jewelers worried.

In addition to the items listed here, the Jewelers’ Security Alliance advises jewelers to be on the lookout for:

  1. Hats pulled low.
  2. The placing of bulky items like coats or bags on the showcase.
  3. Asking to see your most expensive diamond or watch.
  4. A “customer” keeping their hands in their pockets and not touching anything.
  5. A “customer” wearing bulky or unseasonal clothing (to conceal a weapon, hammer, etc.).

You can see all the results of the 2017 Big Survey in the October edition of INSTORE.

Chris Burslem is Group Managing Editor at SmartWork Media.

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

Promoted Headlines

Most Popular