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Jewelers Mutual Named to Inc.’s 2023 Power Partner List

The company is recognized for its proven track record of supporting jewelry businesses and empowering growth.




(PRESS RELEASE) NEENAH, WI — Jewelers Mutual Group, the insurance and business solutions provider dedicated to the jewelry industry since 1913, recently announced it has been named to Inc.’s Power Partner Awards list, which recognizes the best business-to-business providers for small businesses. The company earned the achievement for its dedication to providing innovative products and services that extend beyond insurance to protect and grow jewelry businesses, solidifying its position as the trusted advisor and solution provider for the industry.

Over the past several years, Jewelers Mutual has launched numerous technology advancements for jewelry businesses and jewelry consumers that are transforming the industry and customer experiences. Its digital Marketplace exemplifies the company’s forward-thinking culture, empowering jewelers to thrive. Currently, over 13,000 registered users can access a multitude of offerings to revolutionize their jewelry businesses. In addition, Jewelers Mutual’s insurtech solutions, like the LUX Digital Vault® mobile app, elevate the experience at the retail counter. Customers download the app to store, view and manage their jewelry, collections and documentation and insure their pieces—all from their phone.

“Clearly, Jewelers Mutual Group has gone to extraordinary lengths to drive its clients’ businesses as it does its own,” said Scott Omelianuk, editor-in-chief of Inc. Business Media, in a congratulatory letter.

With thousands of companies applying for recognition, the selection process for the Power Partner Awards is highly competitive and based on various criteria, including customer feedback on multiple aspects, such as:

  • Likelihood to Recommend: Customers were asked how likely they would be to recommend Jewelers Mutual to their peers in the jewelry industry.
  • Value Rating: Participants rated the value of the products and services provided by Jewelers Mutual on a scale of excellence.
  • Competitive Advantage: Jewelers Mutual was evaluated for how it stands out from its competitors and the unique advantages it offers.
  • Reasons for Choosing: Customers shared insights into what sets Jewelers Mutual’s products and services apart and why they prefer the company’s offerings over other alternatives.

“This accolade is a testament to our unwavering commitment to delivering tailored solutions that empower jewelry businesses to succeed,” said Mike Alexander, chief operating officer at Jewelers Mutual. “Our team’s hard work, commitment and focus on customer satisfaction have truly paid off. We are deeply grateful to our customers for their trust and confidence in us. The best is yet to come.”

The view the complete list, go here.




When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

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