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Jewelry Retail Chain to Repay Workers Up to $17.5M

A review found that they were underpaid.

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Australia-based jewelry retailer Michael Hill plans to pay staff members up to a total of $25 million AUD (US $17.5 million) to make up for underpayments that occurred over several years.

The review was initiated by CEO Daniel Bracken and conducted by PricewaterhouseCoopers, Yahoo Finance reports. The review found a “historic misapplication” of the retail industry award rate, mandated by Australia’s federal government, for some staff members in Australia.

Rapaport News quoted Bracken saying, “When we identified there was an issue, I mobilized a team, supported by independent external experts, to determine the scale of the problem, identify the individuals affected, and to ensure full compliance with the award going forward.

“We will move as quickly as possible to rectify any underpayments with those team members affected.”

The total cost of the repayment is expected to be between AUD $10 million and AUD $25 million, according to Yahoo Finance.

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Michael Hill has about 2,600 employees in 312 stores throughout Australia, New Zealand and Canada.

The company announced in April 2018 that it was closing its nine U.S. stores after failing to find a buyer for them.

Read more at Yahoo Finance

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

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Jewelers to Pay $16,000 in Restitution for Scheme Targeting Military Families

They were convicted last year.

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SACRAMENTO, CA – A California jeweler must pay restitution in connection with a scheme targeting military families.

A Los Angeles Superior Court judge ordered defendants Ramil Abalkhad, owner of Romano’s Jewelers, and Melina Abalkhad, owner of MBNB Financial Inc., to pay the victims $16,440.56 by May 4, 2020.

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Jimmy Degroot

Video: Increase Your Jewelry Sales Through Add-Ons

Video: It’s Not My Problem When You Buy a $120 Ring and Your Wife Finds Out It’s ‘Fake’
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Video: It’s Not My Problem When You Buy a $120 Ring and Your Wife Finds Out It’s ‘Fake’

Video: Things to Remember When Dealing with ‘Gonna Buy’ Jewelry Customers
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Video: Things to Remember When Dealing with ‘Gonna Buy’ Jewelry Customers

“Individuals who participate in despicable crimes by targeting our young men and women in uniform will pay the price,” said California Attorney General Xavier Becerra. “We hope today’s announcement brings healing and closure to the victims of this scheme. Our office will continue to protect all Californians from all types of fraud – large or small. The California Department of Justice will always have the backs of our military families.”

Romano’s Jewelers had several retail locations in California, including stores near Camp Pendleton Marine Corps Base, according to a press release from Becerra’s office. The Abalkhads were alleged to have targeted young Marines and sailors, encouraging the purchase of jewelry using MBNB Financial for credit. According to the criminal complaint, Ramil Abalkhad failed to provide legally required disclosures about monthly payments, interest rates and others terms of financing.

Those customers who fell behind on their payments were allegedly harassed by the defendants’ debt collectors. In addition, the complaint alleged that Romano’s Jewelers used debt collectors who falsely posed as attorneys and illegally threatened servicemembers with court martial and other military disciplinary actions.

The California Department of Justice filed a 14-count felony complaint charging the defendants with conspiracy to violate the Unruh Act, which protects consumers who buy goods or services on credit, and the Rosenthal Fair Debt Collection Practices Act, which protects Californians against unlawful debt collection practices.

Becerra announced the sentencing of the defendants in December 2018. Ramil Abalkhad was sentenced to three years of felony probation, including a requirement that he serve 90 days in jail.

He will also be required to cancel outstanding MBNB debts owed by the victims identified in the criminal complaint and was also ordered to remove any negative credit reporting by MBNB from the victims’ credit history.

Melina Abalkhad was sentenced to complete a misdemeanor diversion program for her role in operating Romano’s Jewelers affiliate MBNB Financial.

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Jewelry Distributor Arrested With $15M in Counterfeit Goods, Police Say

$15M in counterfeit merchandise was seized.

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The owner of a business in the downtown Los Angeles jewelry district has been arrested for allegedly selling counterfeit jewelry.

Moossa Lari is accused of felony trademark violation, according to a press release from the LA Police Department.

Moossa Lari

Investigators conducted several undercover buys and surveillance operations and determined that he was “a major distributor of counterfeit jewelry nationwide,” the release states.

Search warrants were served at multiple locations in the jewelry district on Nov. 7 by LAPD in collaboration with the FBI, Homeland Security Investigations and Custom Border Protection.

Officers seized about $58,000 in cash and over $15 million counterfeit jewelry with Street value of over $1 million, according to the release. Counterfeit jewelry recovered included fake Hermes, Gucci, Chanel, Louis Vuitton, Rolex, Michael Kors, Cartier, Tiffany Co., YSL, Dior, Calvin Klein, Guess, Van Cleef and Bvlgari pieces.

The counterfeit jewelry was tested at the scene and did not meet U.S. safety standards, the release states.

The standard of acceptable lead and cadmium is 90 parts per million. The seized counterfeit jewelry tested as high as 200,000 parts per million.

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Video: It’s Not My Problem When You Buy a $120 Ring and Your Wife Finds Out It’s ‘Fake’

It’s not the jeweler’s fault she got mad.

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LIKE ANY JEWELER, Cullen Wulf sometimes runs into customers who aren’t looking to spend much money.

Unfortunately, sometimes their expectations are way out of line with what they’re willing to pay.

In the video below, Cullen re-enacts a scenario where he encountered just such a customer — a customer whose wife was unhappy with her sterling silver and CZ anniversary gift.

The customer felt that Cullen was to blame, and Cullen set the record straight.

Take a look.

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