LINETIME
what to say and when to say it
Your employees are hanging out, discussing the latest episode of The Amazing Race. You walk by and say:
?OK … looks like it’s time to massage the metal.?
Why? It’s just a gentle way of reminding your staff that there’s always important work to be done in your store ? and that making your jewelry look great is one of those duties.
SOURCE: Jim Manella
Unique & Precious, Inc.; Lake Worth, FL