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Managing Through The Crisis: Human Resource Concerns [Webinar Replay]

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AS THE COVID-19 outbreak continues to impact jewelry retail across North America, one of store owners’ biggest concerns is how to take care of their employees. Kate Peterson of Performance Concepts addresses the most up-to-the-minute developments in employee communication, rehire planning, HR policy development, employee assistance, training and safety precautions. Moderated by INSTORE editor-in-chief Trace Shelton.

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Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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When Sales Beat Projections, You Know Wilkerson Did Its Job

There are no crystal balls when it comes to sales projections. But when Thomasville, Georgia jeweler Fran Lewis chose Wilkerson to run the retirement/going-out-of-business sale for Lewis Jewelers and More, she was pleasantly surprised to learn that even Wilkerson could one-up its own sales numbers. “Not only did we meet our goal, but we exceeded the goal that Wilkerson had given us by about 134%,” she says. After more than 40 years in the business, Lewis says she decided a few years ago to “move towards retirement.” And she was impressed by Wilkerson’s tenure in the industry. Overall, she’d recommend the company to anyone else who may be thinking it’s time to hang up their loupe. “As a full package, they’ve done a very good job and I’d definitely recommend Wilkerson.”

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