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Managing Through The Crisis: Human Resource Concerns [Webinar Replay]

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AS THE COVID-19 outbreak continues to impact jewelry retail across North America, one of store owners’ biggest concerns is how to take care of their employees. Kate Peterson of Performance Concepts addresses the most up-to-the-minute developments in employee communication, rehire planning, HR policy development, employee assistance, training and safety precautions. Moderated by INSTORE editor-in-chief Trace Shelton.

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Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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