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Editor's Note

This Is Why Bridal Is The Category Keeping Jewelers Afloat

Most of our readers seem to agree.

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DURING THE GREAT Recession of 12 years ago, we heard a lot about gold buying — and with the current state of the market, that’s still a great business to be in. But the other thing that got jewelers through that time was the bridal business. And during the Pandemic Recession, we’ve heard one consistent message from readers: “Bridal is getting us through.”

If you sell engagement and wedding rings, you’ve probably experienced this yourself. If not, check out what your fellow jewelers are saying in our Hot Sellers section (page 30). And we received many more comments echoing their success with bridal.

It makes sense, though: The one thing that never changes and never will change is that people fall in love and want to get married. Or they want to celebrate their years of marriage. And for that, they’ll always want a ring. Chances are, they’ll want to see it in person, which means that while they may bring in a price of something they’ve seen on the Internet, they really want to buy it from you.

We don’t know when this pandemic will end. But what we do know is that bridal can help you weather the storm until it passes. This issue is packed with bridal-related advice, best practices and new product from front to back. (And don’t miss our special feature on lab-grown diamond sales on page 50.)

Do you take this category to be your steady source of income during hard times? I do!

This Is Why Bridal Is The Category Keeping Jewelers Afloat

Trace Shelton

Editor-in-Chief, INSTORE
trace@smartworkmedia.com

Five Smart Tips You’ll Find in This Issue

  1.  Run a report of clients whose weddings fall in the next few months and offer a complimentary ring cleaning prior to the big day. (Manager’s To-Do, p. 32)
  2. If a person buys the engagement ring alone, encourage him or her to bring their fiancé back for a bridal gift bag. (The Big Story, p. 40)
  3. Offer more pre-set engagement rings, which simplifies the buying process for online shoppers. (Andrea Hill, p. 64)
  4. When offering clients a beverage, let them see you remove the cellophane so they know it’s safe. (Shane Decker, p. 70)
  5. Let brides “borrow” a piece of jewelry for their wedding, then suggest it to the groom as a first anniversary gift. (Tip Sheet, p. 56)

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When the Kids Have Their Own Careers, Wilkerson Can Help You to Retire

Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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