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IN THIS EPISODE of Jimmy DeGroot’s satirical Gene the Jeweler series, Gene tells a horror story about a diamond he sold to a couple.

When the pair divorce six years later, the woman wishes to sell the ring back.

But by this time, it’s somehow been replaced by a CZ.

It wasn’t Gene’s fault, but the customer sure was mad. As Gene explains, “We got involved legally.”


Watch the video:

Jimmy DeGroot is a jewelry store manager who has been in the business for over 20 years. Now he spends his time training teams around the world at and sharing marketing advice through his blog site at Sign up for training videos here.



Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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