Woulda Coulda Shoulda

What One Jeweler Wished He Could Have Said to The Person Who Complained About the Repair on a Rusted Cartier

Well, what did you expect?

Published

7 years ago

September 20, 2018

INSTORE Staff Instore October 2018 Issue

“Your watch had open heart surgery; it’s going to have a few scars!”

To the client who brought in a 40-year-old completely rusted Cartier watch for service. There was no fixing the movement, so we replaced it with a new one. In the process, the dial dented and the paint began to chip. We refinished the dial at no charge. The client was unhappy with the new logo because it looks slightly different than the original one.

Related Topics: Woulda Coulda Shoulda

INSTORE Staff

Since launching in 2002, INSTORE has won 89 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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