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What This Jeweler Wishes He Could Have Said to the Rude Client Who Had His Ring Cut Off

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What This Jeweler Wishes He Could Have Said to the Rude Client Who Had His Ring Cut Off

“Oh, I did just fine in school, but I skipped the a**hole language class so maybe that’s why I didn’t understand you!”

To the customer who came in to pick up a repair. We had to cut off his wedding band because he had put weight on over the years but had never taken his ring off. When he was picking it up, we took his information down. When I asked him if his street was spelled one word or two, he said to me, “You didn’t do very well in school did you?” I just shrugged it off but was thinking …


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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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