Woulda Coulda Shoulda

What This Jeweler Wishes He Could Have Said to the Rude Client Who Had His Ring Cut Off

Published

8 years ago

August 17, 2018

INSTORE Staff Instore September 2018 Issue

“Oh, I did just fine in school, but I skipped the a**hole language class so maybe that’s why I didn’t understand you!”

To the customer who came in to pick up a repair. We had to cut off his wedding band because he had put weight on over the years but had never taken his ring off. When he was picking it up, we took his information down. When I asked him if his street was spelled one word or two, he said to me, “You didn’t do very well in school did you?” I just shrugged it off but was thinking …

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