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5 Ways to Beat Inflation by Clienteling

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Inflation. Recession. Cutbacks. Uncertainty. It’s all a reality. We hope it’ll end up being overblown, but indicators say otherwise, with many segments in retail reporting flat sales growth and declining unit sales for the first time in two years. What do you do as a retailer when consumers tighten their pocketbooks? In this webinar, executive leaders Ryan Blumenthal and Brandon Wright from Clientbook discuss five clienteling tips that will help you beat inflation including identifying your best customers, creating personalized offers, doing more with less, and more!

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Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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