(PRESS RELEASE) MEQUON, WI — When you take in a customer’s diamond for repair, who is protecting you against claims of diamond swapping? How do you protect yourself from criminals who try to switch diamonds by returning a diamond with much less value? The low-cost DiamondEye solves both of these problems.
Many consumers fear bringing their diamonds in for repair or cleaning. The fear is often unfounded but a quick Google search reinforces that fear for consumers. When your customer picks up a repair, how do you quickly prove to them that you are returning the same diamond? Retail jewelers need a new, quick and easy way to give the consumer confidence that they are receiving the same diamond.
DiamondEye also protects the jeweler from criminals trying to switch diamonds. When a diamond is returned, girdle engravings can be forged. Lab grown or simulants can be difficult to detect. Within minutes, DiamondEye verifies it is the diamond you sold to them.
DiamondEye (retailer.diamondeye.app) is a new way to protect and verify diamonds using an iPad or iPhone. For jewelers, it is low cost and easy to use.
DiamondEye can also be profit center for jewelry stores. Jewelers can sell a DiamondEye kit to anyone who owns a diamond. After registering their diamond on the SkyVault database, your customer will have the ability to verify their diamond and check for loose prongs at any time.
Randall Wagner, CEO of GemEx Systems says “We have processed over 5 million diamonds through our IdentiView technology, which is an integral part of GemEx Light Performance. Very similar to facial recognition system, DiamondEye now brings IdentiView technology to anyone with an iPhone or iPad.”
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DiamondEye is an exciting new technology to protect and verify diamonds for jewelers and consumers. More information: retailer.diamondeye.app or contact us at info@gemex.com
Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success
After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone.
Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently.
The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.
