Manager's To Do

Review Unfulfilled Wish Lists, Set A Charity Budget and More To-Do Tasks for January

That one thing you’ve been putting off because you were busy during the holidays? Take care of that too.

Published

2 years ago

November 17, 2022

INSTORE Staff Instore December 2022 Issue

Jan 1-7

INVENTORY Review unfulfilled wish lists to check the age of the items. If a year or older, call up the client and offer them a discount.

LEARNING EXPERIENCE Budget for a monthly education stipend for employees. It could be spent on online courses, reading materials, or resources for sales and gemological credentials.

STORE DECORATIONS The last symbols of winter should have been banished the day after Christmas. It may still be freezing outside, but inside you want your customers thinking of spring. Order in fresh flowers.

Jan 8-14

INVENTORY It’s time for a task most jewelers dread: physical inventory. Scan every item with your POS software. Check with your insurer to ensure your inventory is current with what’s listed on your policy.

SHOP The new year is the perfect time to raise your repair prices to reflect changing metals prices, inflation, and the money you’ve probably been leaving on the table.

OPERATIONS That one thing you’ve been putting off because you were busy during the holidays? Take care of it this week.

FINANCIAL Take a few moments to plan your 2023 charity budget, which can save you time (and guilt) later. Let your staff vote on how to allocate all or some of it within the community.

Jan 15-21

STAFF Take each employee for a bite to eat to talk about their year. Ask them: How’s your job? How’s your life? What do you need from me this year? Keep in mind that usually what good salespeople want is the opportunity to be effective.

MERCHANDISING Decorate your store for Valentine’s Day. Scatter some cupids in your cases, a few touches of red and pink here and there. Aim for fun, not schlocky. While you’re thinking of displays, chart a year’s worth of window case displays.

DISPLAY Select a prominent case as your Designer of the Month case. Make it a scheduled event (note it in your website calendar) and kick off the first day of each month with coffee or champagne for customers. Let designers know they will be featured and see if they can add extra pieces to your collection.

Jan 22-27

MANAGEMENT Lay out a calendar of blackout dates for vacations. These can include days assigned for in-store events, holidays, and other dates when you need everyone present. “It is important to provide this in January to let your team know you are aware they have lives outside of work,” says Megan Crabtree, CEO of Crabtree Consulting.

MANAGEMENT What was the last business experiment you ran? Can you do an A/B test, like BOGO versus 50 percent off? A “Sell it or we scrap it” estate sale? Test and learn!

INSTORE Staff

Since launching in 2002, INSTORE has won 89 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

click to Comment(Comment)

Up Next

Merchandising, Operations and Marketing To-Dos for Managers in December

Don't Miss

Highlight Your Best Pieces, Write Notes for Your Holiday Temps, and More To-Do Items for November

Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success

After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.