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'I love the industry, I love the products and frankly, I love dealing with the public,' he says.
“Just roll with it,” advises the Michigan watchmaker.
Planning ahead will help you keep your showcases full, no matter what.
Honesty ensures longevity of century-old Albany, NY, jewelry store.
He courted her in the car he still drives today.
Being `in the zone' leads to bursts of creativity.
And for those customers who just want to vent, try this approach.
Arkansas jeweler launched his business with $1,000.
Wisconsin jeweler’s trademark lederhosen became legendary.
A dollar here and a dollar there go right into your bank account.
Some are dashing, some are subtle and all indicate personal style.
Our readers share their thoughts and questions ahead of the holidays.
It’s trivia about your store.
Some had some pretty creative ideas. Axe-throwing, anyone?
And for the things that don’t go quite so well, we share a fun way to flush them away.
Cheryl King plans events, spearheads merchandising and even takes on the role of store “mom.”
Respect for the team leads to productive company culture.
Lab-grown diamonds were listed by a majority of respondents.
A spurned Christmas gift puts the store owner in a difficult position.
Podcast is available now and offers listeners an intimate and exclusive “peek behind the curtain”.
There’s also a new book dedicated to Bulgari’s latest high jewelry collection.
There’s also a stunning collection based on (and benefiting) the Amazon forest.
The latest tech can make your clients happier and your life easier.
She knew “beyond a shadow of a doubt” they wanted a jewelry store.
Gilles St-Georges Enchanted Jewelry, Plainfield, CT GILLES ST-GEORGES, 88, sold Wise potato chips and launched a horse farm before finding his true calling as a bench...
Lang Antique and Estate Jewelry puts its neighbors first, from food resources to environmental initiatives.
Antiques shop in Arkansas spawned great success, along with termites.
Video library supplements weekly meetings.
Rachel Brosnahan showed off the trend at the Emmys in a Cartier necklace.
When it comes to hiring, you may have to change your mindset.
The subjects of our “8 Over 80” story have led fascinating and impressive lives.
They claim videos get more views and hold attention for longer.
AGS Labs’ contribution to diamond grading will live on, says John Carter.
That one thing you’ve been putting off because you were busy during the holidays? Take care of that too.
Set your showroom apart with these proven relationship-building strategies.
Some customers need space before they need help.
And Show and Tell Day is your chance to demonstrate just how important cut is.