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A Vendor Raises an Item’s Memo Price After It Is Sold. What Should This Store Owner Do?

Real Deal5 years ago

A Vendor Raises an Item’s Memo Price After It Is Sold. What Should This Store Owner Do?

The ring was sold for less than the vendor now wants for it.

Santa Fe’s Reflective Jewelry Aligns with Owners’ Ethics

Best of The Best5 years ago

Santa Fe’s Reflective Jewelry Aligns with Owners’ Ethics

Fairtrade Gold designation puts the focus on miners.

Here’s How to Succeed at Succession Planning

David Brown5 years ago

Here’s How to Succeed at Succession Planning

Be sure to consider these four areas to prevent unnecessary conflict.

Become A Wizard, Newest Updates and More Service News This Month

Tools and Services5 years ago

Become A Wizard, Newest Updates and More Service News This Month

Boost your business with these new offerings.

Here’s Why Having a Mirror on Your Counter Is So Critical

Dave Richardson5 years ago

Here’s Why Having a Mirror on Your Counter Is So Critical

It's not just vanity.

Inbox5 years ago

Holiday Readiness, Lab-Grown Pricing and More of Your Letters

One reader says dealers need to chill out.

From a Northern-Lights-Inspired Watch to Old Hollywood Elegance in Platinum, These Are the Latest Collections

Jewelry5 years ago

From a Northern-Lights-Inspired Watch to Old Hollywood Elegance in Platinum, These Are the Latest Collections

One cuff takes its inspiration from Frank Lloyd Wright's stained glass.

That Time the Manager Got Blown Across the Showroom By Electric Wires

True Tales5 years ago

That Time the Manager Got Blown Across the Showroom By Electric Wires

The staff came to his rescue ... from mouth-to-mouth.

Shane Decker5 years ago

4 Sales Meetings You Must Hold Before the Holidays

Cover these topics to maximize your selling opportunities this season.

How to Be Safe at Company Parties, the Best Interview Question for a Prospective Hire, and More of Your Questions Answered

Ask INSTORE5 years ago

How to Be Safe at Company Parties, the Best Interview Question for a Prospective Hire, and More of Your Questions Answered

Plus how to avoid becoming a mediocre business.

A Good Idea for Thanksgiving, and More Important Dates for November

Calendar5 years ago

A Good Idea for Thanksgiving, and More Important Dates for November

Includes a fitting tribute to the quiz show Twenty Questions.

Why The Big Survey Should Be Invaluable to Business Planning

Editor's Note5 years ago

Why The Big Survey Should Be Invaluable to Business Planning

When 800 store owners talk, you should listen.

Sometimes Firing a Jewelry Customer Is For the Best … And Here’s a Perfect Example

Commentary: The Business5 years ago

Sometimes Firing a Jewelry Customer Is For the Best … And Here’s a Perfect Example

This client's phone manners left something to be desired.

Big Survey5 years ago

The Big Survey 2019: Big Data

THE BIG SURVEY 2019 Big Data The Basics Buying & Selling Operations & Marketing You, The Jeweler The Year Ahead Management & Staff Salary Big Data...

Uncategorized5 years ago

The Big Survey 2019: Buying & Selling

11. What are the three best performing brand-name jewelry lines that you carry? COMMENT: Gabriel and Stuller made it a three-peat, claiming the top two spots...

Considering Store Layout, Guilt-Easing Gift Ideas, and More Manager’s To-Do Items for November

Manager's To Do5 years ago

Considering Store Layout, Guilt-Easing Gift Ideas, and More Manager’s To-Do Items for November

And here's a key scheduling tip for your holiday email marketing.

Big Survey5 years ago

The Big Survey 2019: You, The Jeweler

30. What’s your favorite “work” part of business (that which gives you the most intrinsic satisfaction and engages you the most)? Selling to customers 42% Sitting...

The Big Survey 2019: Operations & Marketing

Big Survey5 years ago

The Big Survey 2019: Operations & Marketing

20. In the last decade, have any of these dates on the calendar become significantly less important to your business? Prom Season 54% Father’s Day 53%...

Big Survey5 years ago

The Big Survey 2019: Salary

60. Check off the benefits you provide to staff (mark all that apply): COMMENT: Our data shows that store owners are providing fewer and fewer benefits...

Big Survey5 years ago

The Big Survey 2019: Management & Staff

50. How would you characterize your leadership style? Visionary 39% Democratic 34% Servant 17% Autocratic 8% Hands off 7% 51. In what area have you improved...

The Big Survey of U.S. Jewelers 2019: The Basics

Big Survey5 years ago

The Big Survey of U.S. Jewelers 2019: The Basics

Don't miss the results of the biggest, most comprehensive annual survey of U.S. jewelers.

Big Survey5 years ago

The Big Survey 2019: The Year Ahead

POLITICS It’s been called the era of outrage. And sure enough, jewelers are finding themselves getting irked more often. Whether it starts with the political issues,...