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That guy in the t-shirt and ratty jeans might just be your next big sale, says Shane Decker. So don't blow it!
Tempted to keep your bench busy by taking in other stores' repairs? Look before you leap, says David Geller.
Bigham Jewelers, Naples, FL OWNERS: Kathy and Gary Bigham; OPENED FEATURED LOCATION: October, 2004; BUSINESS FOUNDED: 1995; STORE AREA: 28,000 sq. ft; ADDRESS: 12425 Tamiami Trail...