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Repairs are sales too. They require the same salesmanship as any other product. And you must price them to make money.
Give the customer — and yourself — the freedom that comes with an undefined budget.
MARKDOWN MADNESSSell First Things may be tough, but don’t be so fast on the discount drawer. Retail consultant Rick Segal says he was in an airport...
David Brown says there are things independent store owners do better, but they can't lose sight of return on inventory.
Seeking cool? Welcome to the center point of cool on our website — links to stories and special online-only content related to INSTORE’s monthly “Cool Stores”...