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In touch with their inner elves, jewelers dress the part for fun and profit.
Always show respect for the contributions of your team members.
It's the biggest source of new customers.
What do you mean that ad is offensive?!
Couple’s skill set expands to meet modern-day demands on a professional level.
Wear your heart on your sleeve, but don’t forget about your wrist.
This true-blue collector seeks distinctive creations that stand apart from the crowd. The original one-of-a-kind is looking for a piece that no one else owns, something...
Oct. 2-7 EVENTS Plan a holiday event for early November. Not only do you avoid clashes with your customers’ work parties and family gatherings, but an...
Helping Hands Seeing how our jewelry family has stepped up to help after the flooding in Houston (through groups like Jewelers Helping Jewelers) is just awesome!...
The Big Survey reveals a decade of changes in jewelry retail.
Check out this month's gear for jewelers.
Attention-getting program draws customers to Jim Kryshak Jewelers.
“As you said, that’s not the most important factor in your decision.” WHEN TO USE IT? When a sales pitch has stalled, this phrase is a great...
Measure these five figures each month to ensure peak salesperson performance, stock trends and more.
Baked goods for a holiday gift? There's a twist.
WHY IT IS TRUE: The television detective Columbo would ask the suspect a series of questions. When he was finished, he would head toward the door. Just...
These three small changes can yield big results to your bottom line.
When an empowered manager hires family members and the owner objects, conflict ensues.
Barb Grob Key West Local Luxe, Key West, FL Artist Barb Grob has been in business for 18 years in Key West. She runs the shop with...